I'm a service coordinator at Kleemann Greece. I've handled 40+ urgent parts requests in the past two years—same-day dispatch for a contractor in Athens, a screen deck that had to reach Crete in 48 hours, and a few situations I'd rather forget. These are the questions I actually answer when someone calls us. No sales scripts, no marketing template.

In this article:

  • Is there an official Kleemann Greece dealer?
  • Will a small quarry get the same service?
  • What actually happens in an emergency parts order?
  • What to check before you pay for an expensive repair part
  • Used Kleemann or new EVO2: what's the tradeoff?
  • Which Kleemann model works for Greek limestone?
  • How does support work for Greek islands?
  • Can you rent before you buy?
  • Why did you end up here with "ute kleemann" or "henry vs lions"?

Kleemann Greece and the questions behind the model numbers

Is there an official Kleemann Greece dealer?

Yes. Kleemann is part of the Wirtgen Group. The Greek support structure is what most people call Kleemann Greece. I work there. We stock spare parts, send technicians to sites, and coordinate with the factory in Germany when something has to be air-freighted. The legal name may vary from region to region, but the service history is the part that matters. If you're standing next to a Kleemann in Greece and you need help, we're the people who answer.

We're a small quarry. Will you even look at us?

Definitely. Small doesn't mean unimportant—it means potential. Last year we handled a €600 wear plate order for a one-screen operation. Eighteen months later, that same operation ordered a six-figure crusher setup. I won't pretend every small order covers its own phone time. But the customers who started with a small order are the ones we still have today. A supplier that treats a small ticket like a hassle is telling you how they'll treat you when things get complicated. I'd rather be the opposite.

What's actually involved in an emergency parts order?

Before anything else, I ask three questions: how many hours until the plant has to run, can we actually get the part there in that time, and what's the worst case if we miss the window. The third question is the one most people forget about. It changes the conversation from "how fast can you go" to "what risk are we trying to avoid."

In March 2024, a client's MC 110 Z had a hydraulic pump fail 36 hours before a deadline. The pump cost €2,100. Rush freight was €850. We put it on a morning flight and a technician met the truck at the quarry. The alternative was a €50,000 penalty clause. That's why I don't start with "you need to pay more for rush." I start with risk.

The same logic applies to a €500 part or a €5,000 part. Time, feasibility, risk. If I can't make all three work, I'll tell you, even if that means you call another supplier.

What should I check before you quote me an expensive repair part?

Don't send me a purchase order yet. Send me the machine serial number, the error code, the operating hours, and the last maintenance record. Last month, a client called because the engine would not start. They expected a new engine controller. I asked them to check the main wiring harness first. It was a loose plug, not a failed part. The fix cost nothing and took five minutes. I'm not going to sell you a part you don't need. That only works if you give me details first.

Should I buy a used Kleemann or a new EVO2 machine?

It depends on your risk tolerance. I've seen some Kleemann machines from around the millennium still producing aggregate in Greek quarries. If you have a good mechanic and can live with downtime, a used machine can be a smart way to start. But for a small contractor, downtime hurts more than depreciation. The EVO2 generation gives you lower fuel consumption, a simpler transport workflow, and better safety features. Those are not luxury points in a mobile plant—they're the difference between profit and a bad month.

One note: if you buy used, ask for maintenance records. No records means no proof. This matters more than paint condition.

Which model works for limestone in Greek quarries?

Kleemann's own EVO2 literature is a good starting point. For primary crushing, the MC 110 Z EVO2 is usually the right jaw platform. If you need a secondary or a fine product, an MCO 9 S EVO2 cone or an MR 130 Z EVO2 impact crusher is the usual answer. But the right model isn't a spec sheet—it's a site-specific question. Feed size, moisture, dirt content, final product, transport distance. All of that matters.

I went back and forth with one client about a fixed plant versus an MR 130 Z EVO2. On paper, the fixed plant had a lower operating cost per tonne. My gut said the contract market would force them to move sooner than they expected. They chose the MR 130 Z. Eighteen months later, they had crushed material in three different regions. That doesn't mean mobile always wins. If you're in a locked-in, long-life quarry, fixed still makes sense. Your mileage may vary.

How does support work for Greek islands?

Islands are harder, and I'll be honest about it. We can get a part to Athens quickly, but the ferry schedule controls the last leg. We lost a full day to a missed ferry in 2024 (ugh). That taught us to ask about sea transport before promising a date. For planned maintenance, road-to-port-to-island works. For emergencies, air freight to the nearest mainland airport plus a speedboat can work, but it costs. If you operate on an island, budget extra lead time and keep an extra wear set.

Can I rent before I buy?

Yes. Rental availability is seasonal, so book ahead if you have a summer project. The rental process is the same for a one-week trial as for a long-term contract: site visit, safety check, transport plan. Rates change with model, diesel price, and season, so I won't quote numbers here (note to self: update this when the next price sheet comes out). For a small operator, renting is the cheapest way to test the machine before committing a lot of capital.

Why did I end up here with "ute kleemann" or "henry vs lions"?

Good question. Search analytics mixes terms up in odd ways. This page has been found with "ute kleemann", "second congress", "millennium", and "henry vs lions". None of those are Kleemann model names. If you were looking for someone or something else, no hard feelings. If you're here because you're trying to understand Kleemann equipment and support in Greece, then the answers above are the ones I'd give you over the phone.